Delete your account
You can request permanent deletion of your Styrar account from a dedicated settings page. Deletion is not instant: you confirm your intent, verify your email, wait 24 hours, and can cancel during that window. This guide explains the full flow, what is removed, and what we may keep for legal reasons.
Account deletion is designed for GDPR-style erasure of personal data while keeping limited billing records where the law requires it.
Before you start
You cannot delete your account while you own one or more companies. Transfer ownership to another member or delete those companies first, then return to the deletion page.
If you only need to sign out on this device, use Logout on Settings → Profile instead. That does not delete data.
Where to start the request
Web dashboard
- Open Settings → Profile.
- Scroll to Logout.
- Follow the link Go to delete account, or open Settings → Delete account directly at
/settings/delete-account.
Mobile app (iOS and Android)
- Open Settings.
- Tap Sign out is listed first; below it tap Delete account.
The delete flow lives on its own page so it is harder to start by mistake.
Step-by-step flow
1. Read the warning
Tap Delete account and review what will happen. Personal profile data, sessions, personal posts, links, automations, and similar personal workspace content are scheduled for removal after the waiting period.
2. Type the confirmation phrase
Enter DELETE MY ACCOUNT exactly (all caps). You can optionally tell us why you are leaving.
3. Verify your email
We send a 6-digit code to your sign-in email. Enter it to continue. If the code expires, use Resend code on the same screen.
4. 24-hour waiting period
After verification, deletion is queued for 24 hours. You can still use Styrar during this time. The delete page shows a countdown and a Cancel deletion request button.
5. Deletion runs automatically
When the waiting period ends, our systems process the queue and anonymize your account. You do not need to contact support for the deletion to complete.
What we remove
After deletion runs, we remove or anonymize personal data such as:
- Name, username, avatar, and sign-in email (replaced with an anonymized placeholder)
- Password, passkeys, two-factor settings, and active sessions
- Personal posts, links, campaigns, automations, bio pages, and personal media library files
- Personal social account connections (after attempting provider-side OAuth revocation)
- API keys, notification preferences, and third-party app tokens issued to your account
Company-owned content you created may remain in workspaces you belonged to, according to company retention and role rules.
What we may keep
We may retain certain records for up to 7 years where required for tax, accounting, or fraud prevention, including:
- Subscription and billing rows linked to your stable account id and Stripe customer id
- AI credit purchase and usage ledger entries needed for billing disputes
These retained records are anonymized where possible and are not used for marketing.
OAuth and connected apps
When deletion runs, we attempt to revoke sign-in and social OAuth tokens at providers that support it (for example Google, Meta, LinkedIn). Some providers do not offer a public revoke endpoint; in those cases tokens are cleared locally. Apps you authorized via Connected apps or MCP lose access when their tokens are invalidated.
Cancel or change your mind
While the request is queued (within 24 hours after email verification), open the delete account page and choose Cancel deletion request. Your account stays active and no data is deleted.
If verification is still pending, finish or abandon the flow; an unverified request does not schedule deletion.
After deletion
You will not be able to sign in with the same account. If you return later, you may register a new account with the same email only after the previous account has been anonymized and the address is released.
Support staff can still locate anonymized billing references by account id or Stripe customer id when you contact us about invoices.
Need more help?
Open a ticket from Help → Tickets (sign in required). Include your account email and whether you are blocked by company ownership or stuck in verification.